Terms of service

Terms and Conditions 

1. Introduction

These Terms and Conditions govern the use of our website and the inquiry of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, please do not use our website or submit any inquiries.

2. Product Information

We make every effort to ensure that the product descriptions, specifications, and availability are accurate on our website. However, please note that prices are not displayed on our website. To obtain pricing information, please submit an inquiry through our website. Once we receive your inquiry, we will provide a formal quotation based on your request.

3. Inquiries and Payment

By submitting an inquiry, you are requesting more information about purchasing the selected products. We will respond to your inquiry and provide you with a formal quote. Upon acceptance of the quote, payment will be required. We accept various payment methods, including wire transfer and other online payment systems.

4. Shipping and Delivery

We strive to process inquiries quickly and ensure timely delivery. Shipping times vary depending on the product and destination. For customized or out-of-stock products, please contact us for an estimated shipping time. Shipping costs will be provided in the quotation after you submit the inquiry.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or exchange within 30 days of receiving the product. Products must be in their original condition and packaging. Custom-made or personalized items are not eligible for returns. Refunds will be processed after inspection and approval.

6. Warranty and Liability

We offer warranties on our products as specified on the product pages. We are not liable for any damages or losses that occur from improper use, handling, or maintenance of the products. Our liability is limited to the purchase price of the product.

7. Intellectual Property

All content on our website, including but not limited to logos, images, text, and graphics, is owned by us or our licensors. You are not permitted to use any of this content without our written consent.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

9. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms regularly to stay informed of any changes.

10. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which our company is registered. Any disputes arising from these terms will be resolved through binding arbitration.